Customer Service And Support Take Center Stage At PlayNetwork
Promotions highlight customer program successes, strengthen PlayNetwork Client Services group
Redmond, WA (April 22, 2008) -
PlayNetwork, a global leader in providing signature media experiences for businesses, announced today two promotions within its Client Services organization. The promotions highlight an ongoing companywide commitment to leading customer service and support, and build on PlayNetwork’s ability to deliver high-impact integrated media experiences as a valued and trusted partner.
Working closely with the PlayNetwork executive team to support and manage the company’s aggressive growth will be Darrell Champagne, who assumes the role of Senior Vice President, Operations/Audio and Video Systems Services. In this role, Champagne will serve as chief architect and strategist for PlayNetwork’s Audio/Video System Services, and lead the AV systems and operations teams. Champagne will also spearhead PlayNetwork’s Client Services organization; ensuring customer engagements are executed to the highest quality and backed by the best support in the industry. Champagne has more than 15 years’ experience in the commercial audio arena. As a top representative of commercial and professional sound products for BOSE Corporation and Toa Electronics, he managed sales and implementation of large-venue sound systems including Staples Arena, the Carrier Dome and Air Canada Center.
For her ongoing dedication to delivering superior customer service, Shari Green has been promoted to Vice President, Client Services. Reporting directly to Champagne, Green will be responsible for all customer-facing service activities for PlayNetwork’s Media and Systems Services groups, including customer service, technical service and project management. She brings 14 years of sales, marketing, account management, operations, customer service, technical service, and project management experience to her role of Vice President.
“To create branded environments that truly resonate and reflect a brand’s essence our team must be more than a vendor, we have to become true partners and immerse ourselves in our customers’ DNA,” said Lon Troxel, Executive Chairman and CEO, PlayNetwork. “Darrell and Shari have demonstrated an ability to partner with PlayNetwork’s customers on an ongoing basis and their new roles will provide an even better opportunity to ensure we maintain the highest levels of customer service across the company.”
About PlayNetwork
PlayNetwork, Inc. is an integrated media services leader for worldwide business. PlayNetwork provides branded video (digital signage), audio (music and messaging), promotional media, quality audio/video systems, and professional services that deliver compelling experiences for retail, hospitality, health and fitness, retail banking and other businesses. Established in 1996, Redmond, Washington-based PlayNetwork services leading national brands such as: Abercrombie & Fitch, Brinker International, Chico's, Diesel, Hot Topic, Houlihan’s, Petco Animal Supplies, Starbucks Coffee Company, TGI Friday's, The Finish Line and Under Armour. The XM for Business service is now managed by PlayNetwork through a new strategic relationship with XM Satellite Radio. More information is available at www.playnetwork.com or www.xm4biz.com.
Editorial Contact:
Jeff Dillow
PAN Communications
978.474.1900
playnetwork@pancomm.com Company Contact:
Heidi Keele
PlayNetwork, Inc.
425.497.8100
hkeele@playnetwork.com