SERVICE & SUPPORT
We’re here to help! If you need assistance with your music service, hardware, sound system, or have general questions about your account, please contact our customer service teams.
CHAT WITH US
Need help with your music service? Chat with us.
CUSTOMER SERVICE
Customer service is available 24 hours a day, 7 days a week.
North America
Toll Free: +1 (888) 567-7529
Worldwide Direct: +1 425-497-8100
Europe
UK: +44 (0) 1622 663345
Spain: +34 93 568 92 28
Asia Pacific & Oceana
Asia Pacific: +86 4007801006
Australia: +61 3 9008 4386
Latin America
Mexico: +52 55 99902850
OUR OFFICES
SEATTLE HQ
2:24 PM PST14720 NE 87th Street, Redmond, WA 98052
T: 1.888.567.PLAY (7529)
1.425.497.8100
F: 1.425.497.8181
LOS ANGELES
2:24 PM PST2600 West Olive Avenue, Suite 900, Burbank, CA 91505
COLUMBUS
5:24 PM EST2 Miranova Place, Suite 390, Columbus, OH 43215
UNITED KINGDOM
10:24 PM GMT4 Greenland Place
London, NW1 0AP
T: +44 (0) 1622.663345
CHINA - HONG KONG
6:24 AM HKTLevel 901 & 1102, Lee Garden One, 33 Hysan Ave, Causeway Bay, Hong Kong
T: +852 2824 8245
CHINA - SHANGHAI
6:24 AM CSTR921 Eco City, 9/F No. 1788 West Nanjing Road, Jing’an District 200040, Shanghai, China
AUSTRALIA
9:24 AM AEDTLevel 4 Customs House, 31 Alfred St, Sydney, NSW 2000
CONTACT US
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