SUPPORT
We’re here to help! If you need assistance with your music service, hardware, sound system, or have general questions about your account, please contact our customer service teams.
CUSTOMER SERVICE
Select option 1 after dialing any of the below numbers to reach a Customer Service representative.
North America
+1 (888) 567-7529
UK Direct Line
+44 (0) 1622-663345
Worldwide Direct Line
+1 (425) 497-8100
CUSTOMER SERVICE HOURS
Monday – Friday: Global 24-hour availability
Saturday and Sunday: 01:00 – 21:00 Central Standard Time (UTC-8:00)
OUR OFFICES
SEATTLE HQ
6:16 PM PDT8727 148th Ave NE, Redmond, WA 98052
T: 1.888.567.PLAY (7529)
1.425.497.8100
F: 1.425.497.8181
LOS ANGELES
6:16 PM PDT2600 West Olive Avenue, Suite 900, Burbank, CA 91505
COLUMBUS
9:16 PM EDT2 Miranova Place, Suite 390, Columbus, OH 43215
UNITED KINGDOM
1:16 AM GMTUnit 50, Riverside, Medway City Estate, Rochester, Kent, ME2 4DP
T: +44 (0) 1622.663345
HONG KONG
9:16 AM HKTLevel 901 & 1102, Lee Garden One, 33 Hysan Ave, Causeway Bay, Hong Kong
T: +852 2824 8245
CHINA
9:16 AM CSTR921 Eco City, 9/F No. 1788 West Nanjing Road, Jing’an District 200040, Shanghai, China
CHILE
10:16 PM UTC-03Alonso de Cordova 3827, Office 301
Vitacura, Santiago, Chile
CONTACT US
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