SERVICE & SUPPORT

We’re here to help! If you need assistance with your music service, hardware, sound system, or have general questions about your account, please contact our customer service teams.

CHAT WITH US

Need help with your music service? Chat with us.

CUSTOMER SERVICE

Customer service is available 24 hours a day, 7 days a week.

Select option 1 after dialing any of the below numbers to reach a Customer Service representative.

North America

Toll Free: +1 (888) 567-7529
Worldwide Direct: +1 425-497-8100

Europe

UK: +44 (0) 1622 663345
France: +33 1 70 95 05 36
Germany: +49 (3 22) 21 09 04 90
Italy: +39 (06) 45230488
Spain: +34 93 545 28 25

Asia Pacific & Oceana

Australia: +61 3 9008 4386
China: +86 4008428470
China - Hong Kong: +852 58081913
Japan: +81 3 50501383
Singapore: +65 31576441
South Korea: +82 2 64108679

Latin America

Brazil: +55 11317 25595
Mexico: +52 554 777 22 93

Email Customer Service

OUR OFFICES

SEATTLE HQ

3:02 PM PST

14720 NE 87th Street, Redmond, WA 98052
T: 1.888.567.PLAY (7529)
1.425.497.8100
F: 1.425.497.8181

LOS ANGELES

3:02 PM PST

2600 West Olive Avenue, Suite 900, Burbank, CA 91505

COLUMBUS

6:02 PM EST

2 Miranova Place, Suite 390, Columbus, OH 43215

UNITED KINGDOM

11:02 PM GMT

Unit 50, Riverside, Medway City Estate, Rochester, Kent, ME2 4DP
T: +44 (0) 1622.663345

CHINA - HONG KONG

7:02 AM HKT

Level 901 & 1102, Lee Garden One, 33 Hysan Ave, Causeway Bay, Hong Kong
T: +852 2824 8245

CHINA - SHANGHAI

7:02 AM CST

R921 Eco City, 9/F No. 1788 West Nanjing Road, Jing’an District 200040, Shanghai, China

AUSTRALIA

10:02 AM AEDT

Level 4 Customs House, 31 Alfred St, Sydney, NSW 2000

CONTACT US

Interested in learning more about our services or signing-up? Complete the form below and one of our sales associates will contact you shortly.

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* At least one selection is required

Apple Music for Business
PlayNetwork Music Services
Creative Strategy and Sonic Identity
Audio/Visual Systems and Digital Signage
Video Production / Motion Graphics
In-Venue and On-Hold Messaging
CURIOPlayer
TouchTunes (Jukebox and more)

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