SUPPORT
We’re here to help! If you need assistance with your music service, hardware, sound system, or have general questions about your account, please contact our customer service teams.
CUSTOMER SERVICE
Select option 1 after dialing any of the below numbers to reach a Customer Service representative.
North America
Toll Free: +1 (888) 567-7529
Worldwide Direct: +1 425-497-8100
Europe
UK: +44 (0) 1622 663345
France: +33 1 70 95 05 36
Germany: +49 (3 22) 21 09 04 90
Italy: +39 (06) 45230488
Spain: +34 93 545 28 25
Asia Pacific & Oceana
Australia: +61 3 9008 4386
China: +86 4008428470
Hong Kong: +852 58081913
Japan: +81 3 50501383
Singapore: +65 31576441
South Korea: +82 2 64108679
Latin America
Brazil: +55 11317 25595
Mexico: +52 554 777 22 93
CUSTOMER SERVICE HOURS
Monday – Friday: Global 24-hour availability
Saturday and Sunday: 01:00 – 21:00 Central Standard Time (UTC-8:00)
OUR OFFICES
SEATTLE HQ
4:45 AM PDT8727 148th Ave NE, Redmond, WA 98052
T: 1.888.567.PLAY (7529)
1.425.497.8100
F: 1.425.497.8181
LOS ANGELES
4:45 AM PDT2600 West Olive Avenue, Suite 900, Burbank, CA 91505
COLUMBUS
7:45 AM EDT2 Miranova Place, Suite 390, Columbus, OH 43215
UNITED KINGDOM
12:45 PM BSTUnit 50, Riverside, Medway City Estate, Rochester, Kent, ME2 4DP
T: +44 (0) 1622.663345
HONG KONG
7:45 PM HKTLevel 901 & 1102, Lee Garden One, 33 Hysan Ave, Causeway Bay, Hong Kong
T: +852 2824 8245
CHINA
7:45 PM CSTR921 Eco City, 9/F No. 1788 West Nanjing Road, Jing’an District 200040, Shanghai, China
CHILE
7:45 AM UTC-04Alonso de Cordova 3827, Office 301
Vitacura, Santiago, Chile
CONTACT US
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